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2016 Mercedes benz GL450 Seats Problems, Complaints and Defects

Issue ID	1219658
Internal NHTSA #	10763773
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	GL450
Model Year	2016
File date	28/08/15
Component	SEATS
Product type code	VEHICLE
Description of the problem	My father and mother in-law recently purchased a 2016 mercedes benz gl450 as our family car. The headrests for the 2nd row seats with the "easy entry" option appear to pose a comfort and safety issue for both car seats and "shorter" people... I would say 5'-3" and shorter. With the "easy entry" option the 2nd row head rests are only 2 position, fully lowered or fully extended. Fully adjustable heights are not possible. Both positions pose a comfort and safety issue. At the fully lowered position, a child's car seat would not be flush with the seat as the head rest forces the car seat to lean forward in an unstable condition. Also for "shorter" people, the head rest at the fully lowered position forces a person's head to lean forward in a very uncomfortable and un-natural position. With the headrests at the fully extended position, the car seat back doesn't quite rest on the the seat as the head rest still protrudes from the vertical plane of the seat. Therefore the car seat is once again in an unstable condition even though secured by the seat belt restraint system. For the "shorter" people, the headrest at the fully extended position is extremely uncomfortable as the headrest protrudes, as indicated above, and so the person's head is resting on an edge of the headrest, in a leaned forward position. Please review this issue further as i'm sure there have been other complaints on what is perceived to be a manufacturer's design issue.
Vehicle Mileage at Failure	35
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CARSON, CA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FT8W3DT5DEB85050 JN1BJ1CW9LW379743 VF7N1RHYB73617977 JMZUN82128W664586 WDD2040081A011238 WDD2050402R216775 KMHBT31AR4U068363 MAJGXXMTKGKD77132 ZFA25000002X45439 SCFRMHCV3PGT10308 WMWMF32070TT11936 TMBKK7NE4G0047834

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2016 Mercedes benz GL450 Seats Problems, Complaints and Defects, Recalls and Failures

2016 Mercedes benz GL450 Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?